A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Similar technologies include web beacons, action tags, local shared objects ('flash cookies') and single-pixel gifs. Such technologies can be used to track users' actions and activities, and to store information about them. This website also uses technologies such as web beacons and pixels. These are other technologies that store information in your browser or device, using local shared objects or local storage.
In certain circumstances we may also collect personal information about you but only where you voluntarily provide it (e.g. by completing an online form) or where you purchase goods or services from us.
The cookies described above may be either “session cookies”, which means they are temporary and are automatically deleted from your computer or device when you close your browser, or they may be “persistent cookies”, which last until their expiry date or until you or your browser delete them. By law, we are required to ask your permission before storing non-essential cookies on your computer. If you choose to block or delete cookies or similar technologies used on our website, it may prevent the website from functioning properly or at all.
You can set your browser not to accept cookies and the websites below tell you how to remove cookies from your browser. However, some of our website features may not function as a result.
For further information on cookies generally visit aboutcookies.org or the Information Commissioner's webpage on cookies ico.org.uk/for-the-public/online/cookies/
We work with some third-party suppliers to enable features on our website or to improve our online advertising. These suppliers may set cookies on our website.
This company provides the Ecommerce platform for our website. They set cookies to help your shopping experience run smoothly and to help improve the performance of our website.
This company helps provide the customer reviews and questions features on our product pages.
This company provides the system that sends out our marketing emails. They set a cookie that helps us monitor our emails and how many people open and click on them. You will only receive our emails if you have signed up to our database. You can unsubscribe by clicking on the unsubscribe link in any email.
We advertise on the search engines run by these companies. Their cookies enable us to see if anyone buys any of our products as a result. None of the information contained in these cookies identifies you personally.
Using the Facebook tag, we’re able to target relevant audiences of people who have visited our website and remarket to people who show an interest in products. None of the information contained in these cookies identifies you personally.
If you ‘share’ Closet London content on social networks through the links on our pages, you may be sent cookies from these websites. We don’t control these cookies, so for more information on them please see the third-party websites such as Facebook or Twitter.
We work with Affiliate Window on our Affiliate program. We need this information to determine a sale and commission correctly. We do not capture any personal information of any customers. The information we capture is related to Order ID, SKU number, Transaction time and date, Process time and date, Sale amount, product type etc.
This script works for our customer services team and is present on FAQs, Contact us and supporting pages. Direct Contact forms on ZenDesk (the Customer Services helpdesk), serve enough personal information to allow our customer service agents to establish a direct communication.
We work with Loyalty Lion as part of our customer loyalty program, which allows us to reward our regular customers.
Allows Closet London to try out different website improvements and report on their effectiveness.
Allows Closet London to provide a personalised customer experience through personal recommendations on the homepage, product listing pages and product pages.
These cookies are needed to use our onsite search functionality. They help to measure its efficiency and provide the best and most relevant search results.
We may change this Cookies Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice such as adding a statement to the homepage of the website or sending you an email with the update. Please check this Cookies Policy regularly to stay informed about our information practices and the ways you can help protect your privacy.
A list of cookies used on the Closet London website is available here.