If you are not entirely happy with your purchase, you have 28 days to return your items.

Items should be returned in a resaleble condition: in the original packaging with Closet tags still attached, unworn with no visible marks or stains.

If you have any queries - please contact us at

International Orders:
Some countries outside of the UK may be subject to additional customs & import fees.
When transporting goods across international borders, shipments are subject to duties and taxes as determined by customs in the destination country.
Delivery costs will be subtracted on orders on refusal to pay duties and taxes.

Our returns address:
Closet London Head Office
Unit 1 Ground Floor
36-40 Copperfield Road
E3 4RR
United Kingdom

Royal Mail Returns Label -

Return OptionCost of ReturnReturn ChargeAdditional Information
UK Royal Mail £4.00 Cost of return will be deducted from refund amount Returns label provided in delivery.  If you didn't receive one or have since misplaced it, you can print one here.
Faulty/Damaged Goods Free Email us at Use Royal Mail Returns label provided in delivery for UK orders
Exchanges Not available   Customer would need to return the item and re-order. Alternativity a credit note can be issued for a later purchase
Europe Returns Price of postage Customer pays for shipping Returns label not provided

International Returns

(excludes Europe)

Price of postage Customer pays for shipping

Returns label not provided

Label the parcel Returned Goods to avoid custom charges