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Returns

If you are not entirely happy with your purchase, you have 28 days to return your items.

Items should be returned in a resaleble condition: in the original packaging with Closet tags still attached, unworn with no visible marks or stains.

If you have any queries - please contact us at customerservices@closetlondon.com

Our returns address:
Closet London Head Office
Unit 1 Ground Floor
36-40 Copperfield Road
London
E3 4RR
United Kingdom

 

Return OptionCost of ReturnReturn ChargeAdditional Information
UK Royal Mail £2.99 Cost of return will be deducted from refund amount Returns label provided in delivery.  If you didn't receive one or have since misplaced it, you can print one here.
Faulty/Damaged Goods Free Email us at customerservices@closetlondon.com Use Royal Mail Returns label provided in delivery for UK orders
Exchanges Not available   Customer would need to return the item and re-order
Europe Returns Price of postage Customer pays for shipping Returns label not provided

International Returns

(excludes Europe)

Price of postage Customer pays for shipping

Returns label not provided

Label the parcel Returned Goods to avoid custom charges

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